Our fulfillment services help you optimize for time and cost, use the delivery experience to beat customer expectations, and own more of the customer journey with their products.
The moment you receive an order is the moment we start to work. Without you having to worry, our system is in sync with your stores so we start work almost immediately when your customers click checkout. With ShipMaestro, your customers can share the feel-good experience when they order something and get a shipment notification the same day!
Our 50,000 square foot warehouse facility offers unlimited space to store your inventory. ShipMaestro's flexible storage charges allows you to flexibly store your inventory for a duration that works for you without feeling trapped by a long-term contract.
Meet the ShipMaestro team today to learn more.
In the post-Prime world, having a 2-day delivery service has become the norm and slower delivery is considered the major driver of cart abandonments. With ShipMaestro, you can get 2-day shipping coverage across 100% of the continental US! This experience will help you reduce cart abandonments and boost sales.
We are here to support your growth as you enter or expand your B2B sales. Whether you're shipping 100 units to yourself or 100,000 units to a large retailer, we got this. Just send us the order, and we'll match the precise requirements of your B2B partner and ensure your orders are prepped, packed, labeled, palletized, and shipped as per their standards.
Crowdfunding is a great way to launch early-stage products to market. ShipMaestro offers crowdfunding fulfillment, assisting crowdfunding campaigns by fulfilling orders and backer rewards.
It's no secret that selling on Amazon can greatly increase your sales and help reach new customers. Founded by ex-Amazonians, ShipMaestro is well-versed in Amazon's non-negotiable requirements for FBA. We know how to do the job right.
No matter the order size, ShipMaestro's FBA experts are here to get the job done accurately and efficiently.
We build your orders and products the way you want it. Whether you sell multiple products in a bundle or have a subscription program, you'll receive the highest quality kitting, order tracking, and simplified support at a lower cost!
When it comes to elevating your brand and customer experience, ShipMaestro is the partner you can rely on. We work with you to provide the unboxing experience you want to deliver.
We work with custom branded boxes, sustainable shipping mailers, high-end corrugated boxes, gift wrapping, free plain packaging and more.
Proper handling of returns is key to happy customers, so we make this process effortless. In your ShipMaestro web portal, you'll be able to track each return the moment it arrives and generate return labels so no customer is missed and no order is forgotten.
Once the returned products are received back, we process it in line with your guidance on whether it is to be restocked or discarded.
Every business is different so we offer custom tailored solutions for your unique needs. From repackaging your goods to inventory cycle counts to kitting multiple SKUs into one bundle to building master cases for retail, we do it all.
Just shoot us a quick message on Slack and we can discuss the scope and details of the project & confirm the amount and timeline before you're ever charged.
ShipMaestro is the partner to customize your orders to fit your unique needs by taking advantage of custom services like Kitting, B2B orders, FBA, crowdfunding campaigns, and much more.
ShipMaestro is the partner for boosting sales, reducing cart abandonment, and retaining customers for the long term.
ShipMaestro is the partner you can rely on. Our team is literally one Slack away to helping you troubleshoot any issues that arise.
Hell yes! We work with businesses of all sizes and we do not have any minimum spend requirements.
As short as 4-5 days! After learning more about your goals and business, our team can assist you as quickly as you need!
ShipMaestro requires customers to create purchase orders through their ShipMaestro account management portal. ShipMaestro provides a demo on this step during the onboarding process.
It's relatively straightforward on our end. We have simple easy to follow receiving Guidelines for all incoming inventory. While you are getting your inventory, we are always a Slack away to help you throughout the transition.
With ShipMaestro, you only pay what you really need. The service charges depend on various factors, which you can learn about on our pricing page.
Our storage charges are geared to save you money and ensure rapid delivery. We don't charge for inventory in our warehouse at the beginning of the month but rather on the inventory remaining at the end of each month. If you have no inventory remaining at the end of the month, the storage fee would be $0.
Yes, ShipMaestro handles customer returns. Upon receiving the returned items, ShipMaestro will process the return and either restock or dispose per your return standards.
We use plain brown corrugated boxes in various sizes and recycled mailers. We optimize for the perfect size box to fit your items to prevent waste. We use kraft tape on all of our packages to reduce plastic and secure your products. We're always on the lookout to find the finest quality and sustainable packaging. Of course, if you need anything beyond this, we'll help you source it.
Of course! ShipMaestro offers shipping rates for both DDU & DDP options so you can quickly ship your orders to over 175 countries worldwide.
ShipMaestro has negotiated domestic and international shipping rates with UPS, USPS, FedEx, and DHL. Our software compares real-time negotiated carrier rates against one another, allowing customers to take advantage of the most cost-effective shipping rate for each order.
It's completely free! We're constantly working to build the best technology and tools for our customers to oversee and manage their fulfillment operations. Our software includes the returns portal, inventory management and tracking, order management, automation rules, and much more!
If you have your own Slack account, ShipMaestro will connect with you via Slack Connect. If you are new to Slack, ShipMaestro will set up your dedicated Slack channel and invite you to join. It is as simple as accepting an email invitation and downloading the Slack app on your desktop or mobile device. After a quick profile setup, you will be able to instantly communicate with your dedicated fulfillment team on all your inventory updates, order changes, and account related questions!
Feel free to contact us! You can use our contact form or you can send us an email to info@shipmaestro.com
